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Titre
When profiling a Redhat or Centos client using Management Console for Unix it either hangs or fails with an error message about minichat could not be scp'd -
Description
When profiling a Redhat or Centos client using Management Console for Unix it either hangs or fails with an error message about minichat could not be scp'd
Error message in Management Console for Unix:
Could not complete the task because the required file (/tmp/sugixxxx/minichat) could not be scp'd to the host
Enable the Management console for Unix debug and ensure that the Sugi clean-up option is set to false:
-Dsugi.sessionCleanupEnabled=false
See the following knowledge base article on how to enable the Management Console for Unix debug:
https://support.oneidentity.com/kb/87741/how-to-enable-debug-on-quest-one-management-console-for-unix-mcu-
After running the profile again the /tmp/sugi directory is created on the client, however it just contains an empty misc directory.
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Cause
Entries in the .bashrc file for the user performing the profile may be causing scp to fail. -
Résolution
Check the .bashrc file in the home directory of the user running the Management Console for Unix profile attempt.
Look for any non-standard entries that might try to print a message to the screen during logon.
Note that the same issue has also been seen when the following sudo entry was in the .bashrc file:
sudo su
These entries will cause the scp of the required Management Console for Unix scripts to fail.
Remove any added entries one at a time to determine which is causing the scp process to fail