Follow the steps below to enable maximum logging and collect the required diagnostic data:
1. Enable Maximum Log Level
On the affected client machine, configure the following registry setting:
Path: HKLM\SOFTWARE\WOW6432Node\ScriptLogic Corporation\Privilege Authority
Key: LogLevel
Value: 9999
Key: LogLevel
Value: 9999
Setting the LogLevel to 9999 enables maximum logging for the Privilege Manager client.
2. Reboot the Machine
Restart the system to ensure the new logging level is applied correctly.
3. Reproduce the Issue
After the reboot:
- Reproduce the issue by running the full build of the Visual Studio solution where the performance degradation occurs
- After the build completes, wait a few minutes to ensure all log data is written to disk
4. Collect Logs
Please collect the following log files:
- Privilege Manager client logs:
- %ProgramData%\Privilege Authority\Logs
- GPEClientDeploy logs:
- %SystemRoot%\Temp\Logs
5. Provide Logs to Support
Compress the collected log files and provide them to the support team for further analysis.
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