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Active Roles On Demand Hosted - Quick Start Guide

Active Roles Web Interface Access

The Active Roles Web Interface is a browser-based administration interface for Active Roles users and administrators. Certain Active Roles administration configuration actions (such as Microsoft 365 integration) is only available via the Web Interface.

The Active Roles On Demand solution hosts the Web Interface in a SaaS-delivered model, requiring no on-premises deployment. However, you need to meet the following requirements to access the Web Interface.

Table 3: Active Roles Web Interface access requirements
Web browser
  • Internet Explorer 11

  • Google Chrome 61 (or newer)

  • Microsoft Edge 79 (or newer), based on Chromium

  • Mozilla Firefox 36 (or newer)

Display resolution

The Active Roles Web Interface is optimized for screen resolutions of 1280x800 or higher.

The minimum supported screen resolution is 1024x768.

Optional Active Roles Components

Active Roles On Demand provides several optional components that you can install on-premises for additional features. These components include:

  • Active Roles Synchronization Service

  • Active Roles Synchronization Service Capture Agent

  • Active Roles Reporting (Data Collector and Report Pack)

Active Roles Synchronization Service

NOTE: If you plan to manage Azure AD or Office 365 operations in your environment, you must install the Active Roles Synchronization Service component.

The Active Roles Synchronization Service lets you:

  • Synchronize identity information stored in data systems other than Active Directory (AD) and Active Directory Lightweight Directory Services (AD LDS) supported by the Active Roles Console.

  • Automate identity information management among the various supported data systems (for example, by using workflows to create, read, update, delete, or deprovision identity information with Active Roles).

For more information on the Active Roles Synchronization Service, see Available Active Roles Reports.

Table 4: Active Roles Synchronization Service system requirements

Intel x86, Intel 64 (EM64T) or AMD64 processor, 1 GHz or faster.

NOTE: One Identity recommends using a multi-core processor for the best performance.


2 GB or more.

NOTE: The amount of memory required depends on the number of synchronized objects.

Disk space 250 MB
Supported OS

Microsoft Windows Server 2022, 2019, or 2016 (Standard or Datacenter edition).

NOTE: Active Roles is not supported on Windows Server Core installations.

Supported databases

  • Microsoft SQL Server 2019, 2017 or 2016, any edition.

  • Microsoft SQL Server 2014 or 2012, any edition, 32-bit (x86) or 64-bit (x64), with or without any Service Packs.

.NET Framework


Windows Management Framework



Visual C++ 2017 Redistributable

Supported connector versions

  • Active Roles versions 7.4.3, 7.4.1, 7.3, 7.2, 7.1, 7.0, and 6.9.

  • Data sources accessible through an OLE DB provider.

  • Delimited text files.

  • Generic LDAP Connector.

  • IBM AS/400 Connector.

  • IBM Db2 Connector.

  • IBM RACF Connector.

  • Micro Focus NetIQ Directory.

  • Microsoft AD Domain Services with the domain or forest functional level of Windows Server 2012 (or higher).

  • Microsoft AD LDS running on any Windows Server operating system supported by Microsoft.

  • Microsoft Exchange Server version 2019, 2016, 2013, or 2010.

  • NOTE: Microsoft Exchange 2013 CU11 is not supported. For more information, see Knowledge Base Article 202695 on the One Identity Support Portal.

  • Microsoft Lync Server version 2013 (with limited support).

  • Microsoft Skype for Business 2019, 2016 or 2015

  • Microsoft Windows Azure AD (using the Azure AD Graph API version 1.6).

  • Microsoft Office 365 directory.

  • Microsoft Exchange Online service.

  • Microsoft Skype for Business Online service.

  • Microsoft SharePoint Online service.

  • Microsoft SQL Server (any version supported by Microsoft).

  • Microsoft SharePoint 2019, 2016, or 2013.

  • MySQL Connector.

  • One Identity Manager version 7.0 (D1IM 7.0).
  • One Identity Manager version 8.0.

  • Oracle Database.

  • Oracle Database User Accounts.

  • Oracle Unified Directory.

  • OpenLDAP Connector.

  • Salesforce Connector.

  • ServiceNow Connector.

NOTE: Data sources accessible through an OLE DB provider, delimited text files, and IBM RACF data systems are supported by Active Roles Synchronization Service without bi-directional support.

Active Roles Synchronization Service Capture Agent

Active Roles Synchronization Service provides a Capture Agent to synchronize user passwords between Active Directory (AD) domains managed by the Synchronization Service and other connected data systems.

NOTE: To synchronize passwords from an AD domain to other connected data systems, you must install the Synchronization Service Capture Agent on all domain controllers in the source AD domain.

Table 5: Active Roles Synchronization Service system requirements

.NET Framework


Supported OS on domain controllers

Microsoft Windows Server 2022, 2019, or 2016 (Standard or Datacenter edition).

Both x86 and x64 platforms are supported, with or without any Service Packs.

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