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Active Roles On Demand Hosted - Web Interface Administration Guide

Introduction Deploying the Web Interface Getting Started Web Interface Basics Performing Management Tasks Using Approval Workflow Customizing the Web Interface Default Commands

Logging out of the Web Interface

Logging out of the Web Interface can save Web Interface users from harmful security breaches. Users should log out of the Web Interface when their work is completed.

To log out of the Web Interface

  • Click the name of the current Web Interface user in the top right corner of the Web Interface window, and then click Log out.

The Log out command closes the current Web Interface session and deletes all the session-related data from the local computer.

Not logging out may pose a security risk (for example, if the user accesses the Web Interface from a public computer). In such a case, the Web Interface can forcibly terminate the session due to user inactivity.

The Web Interface provides an inactivity timeout, ensuring that the session is not terminate unexpectedly. The administrator can specify the amount of continuous idle time that must pass in a Web Interface session before a message box pops up to prompt the user for an action. If the user does not respond to the prompt, the session is forcibly terminated after an additional grace period.


Web Interface Basics

Administrative tasks overview

The Web Interface home page displays categories of administrative tasks supported by the Web Interface. The same categories are displayed along the vertical strip on the left side of the Web Interface window, referred to as Navigation bar. Click icons on the Navigation bar to perform the following tasks:

  • Directory Management  Browse for, and manage, directory objects, such as users and groups. You can navigate through containers in the directory; view, filter and select objects held in the container; and apply commands to the selected object or container.
  • Search  Search for, and manage, directory objects. You can select containers in the directory, and specify search criteria. The Web Interface searches in the selected containers and all of their subcontainers, and lists the objects that match your search criteria, allowing you to apply commands to objects in the list.
  • Approval  Perform the tasks related to approval of administrative operations. The scope of your responsibilities depends upon your role in the approval workflow processes.
  • Settings  Set up your personal settings that control the display of the Web Interface pages.
  • Customization  Add, remove, or modify user interface elements, such as menu items (commands) and pages (forms), intended to manage directory objects. This task requires the rights of Active Roles Admin.


  • For more information on extending the Active Roles provisioning and account administration capabilities to your cloud applications, click the supported connectors in the What's New section from the Active Roles drop-down list.
  • On the title bar of the Active Roles Web Interface, click Feedback to provide a product feedback. You are redirected to a new browser that allows you to provide the feedback.

    • For Admin site, by default, the feedback option is available.

    • For HelpDesk site, navigate to Customization | Global Settings and check the Enable user feedback link check-box to enable the feedback option.

    • The feedback option is not available for SelfService site.


Directory Management

Directory Management allows you to browse for, and administer, directory objects in your organization. Your Active Roles permissions determine which tasks you can perform.

Directory Management provides the following views:

  • Active Directory  Lists Active Directory domains managed by Active Roles, allowing you to navigate through containers in those domains. You can view, filter and select objects held in the container, and apply commands to the selected object or container.
  • Managed Units  Lists Managed Units defined in Active Roles, allowing you to view objects, and navigate through containers, held in Managed Units. You can filter and select objects, and apply commands to the selected object or container.

For information on how to administer Active Directory objects, see Managing Active Directory objects later in this document.

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