Use the following information to back up and recover a SPP virtual appliance. Factory reset is not an option for virtual appliances. To factory reset a virtual appliance, just redeploy the appliance.

Backing up the virtual appliance

To ensure security of the hardware appliance, backups taken from a virtual appliance cannot be restored on a hardware appliance.

For more information, see Backup and Retention.Backup and Retention settings in the Safeguard for Privileged Passwords Administration Guide.

Recovery of the virtual appliance

A SPP virtual appliance is reset by using the following recovery steps.

On-prem virtual appliance (for example, Hyper-V or VMware)

1. Redeploy the virtual appliance and run Initial Setup. For more information, see Setting up the virtual appliance.Setting up the virtual appliance in the Safeguard for Privileged Passwords Administration Guide.
2. Restore the backup. For more information, see Backup and Retention.Backup and Retention settings in the Safeguard for Privileged Passwords Administration Guide.

Cloud virtual appliance (for example, AWS or Azure)

1. Redeploy using the deployment steps:
   • AWS: For more information, see AWS deployment.
   • Azure: For more information, see Azure deployment.
   • OCI: For more information, see OCI deployment.