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Identity Manager 9.2 - Administration Guide for Connecting to Google Workspace

Mapping a Google Workspace environment in One Identity Manager Synchronizing a Google Workspace customer
Setting up initial synchronization of a Google Workspace customer Customizing the synchronization configuration for Google Workspace Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Managing Google Workspace user accounts and identities
Account definitions for Google Workspace user accounts Assigning identities automatically to Google Workspace user accounts Manually linking identities to Google Workspace user accounts Supported user account types Specifying deferred deletion for Google Workspace user accounts
Login credentials for Google Workspace user accounts Managing Google Workspace entitlement assignments Mapping Google Workspace objects in One Identity Manager
Google Workspace customers Google Workspace user accounts Google Workspace groups Google Workspace products and SKUs Google Workspace organizations Google Workspace domains Google Workspace domain aliases Google Workspace admin roles Google Workspace admin privileges Google Workspace admin role assignments Google Workspace external email addresses Reports about Google Workspace objects
Handling of Google Workspace objects in the Web Portal Basic configuration data for managing a Google Workspace customer Troubleshooting the connection to a Google Workspace customer Configuration parameters for managing a Google Workspace environment Default project template for Google Workspace API scopes for the service account Processing methods of Google Workspace system objects Special features in the assignment of Google Workspace groups

Entering IT operating data

To create user accounts for an identity with the Full managed manage level, you need to know which IT operating data is required. The operating data required for each specific target system is defined with its business roles, departments, locations, or cost centers. An identity is assigned a primary business role, primary location, primary department, or primary cost center. The necessary IT operating data is ascertained from these assignments and used in creating the user accounts. Default values are used if valid IT operating data cannot be found over the primary roles.

You can also specify IT operating data directly for a specific account definition.

Example:

Normally, each identity in department A obtains a default user account in the customer A. In addition, certain identities in department A obtain administrative user accounts in the customer A.

Create an account definition A for the default user account of the customer A and an account definition B for the administrative user account of customer A.In the IT operating data mapping rule for the account definitions A and B, specify the Department property in order to determine the valid IT operating data.

Specify the effective IT operating data of department A for the customer A. This IT operating data is used for standard user accounts. In addition, for department A, specify the effective IT operating data of account definition B. This IT operating data is used for administrative user accounts.

To define IT operating data

  1. In the Manager, select the role in the Organizations or Business roles category.

  2. Select the Edit IT operating data task.

  3. Click Add and enter the following data.

    • Effects on: Specify an IT operating data application scope. The IT operating data can be used for a target system or a defined account definition.

      To specify an application scope

      1. Click next to the field.

      2. Under Table, select the table that maps the target system for select the TSBAccountDef table or an account definition.

      3. Select the specific target system or account definition under Effects on.

      4. Click OK.

    • Column: Select the user account property for which the value is set.

      In the menu, you can select the columns that use the TSB_ITDataFromOrg script in their template. For more information about this, see the One Identity Manager Target System Base Module Administration Guide.

    • Value: Enter a fixed value to assign to the user account's property.

  4. Save the changes.
Related topics

Modify IT operating data

If IT operating data changes, you must transfer the changes to the existing user accounts. To do this, templates must be rerun on the affected columns. Before you can run the templates, you can check what effect a change to the IT operating data has on the existing user accounts. You can decide whether the change is transferred to the One Identity Manager database in the case of each affected column in each affected database.

Prerequisites
  • The IT operating data of a department, a cost center, a business role, or a location have been changed.

    - OR -

  • The default values in the IT operating data template were modified for an account definition.

NOTE: If the assignment of an identity to a primary department, cost center, to a primary business role or to a primary location changes, the templates are automatically run.

To run the template

  1. In the Manager, select the Google Workspace > Basic configuration data > Account definitions > Account definitions category.

  2. Select an account definition in the result list.

  3. Select the Run templates task.

    This displays a list of all user accounts that were created with the selected account definition and whose properties were changed by modifying the IT operating data. That means:

    • Old value: Value of the object property before changing the IT operating data.

    • New value: Value of the object property after changing the IT operating data.

    • Selection: Specifies whether the new value is copied to the user account.

  4. Mark all the object properties in the selection column that will be given the new value.

  5. Click Apply.

    The templates are applied to all selected user accounts and properties.

Assigning Google Workspace account definitions to identities

Account definitions are assigned to company identities.

Indirect assignment is the default method for assigning account definitions to identities. Account definitions are assigned to departments, cost centers, locations, or roles. The identities are categorized into these departments, cost centers, locations, or roles depending on their function in the company and thus obtain their account definitions. To react quickly to special requests, you can assign individual account definitions directly to identities.

You can automatically assign special account definitions to all company identities. It is possible to assign account definitions to the IT Shop as requestable products. Department managers can then request user accounts from the Web Portal for their staff. It is also possible to add account definitions to system roles. These system roles can be assigned to identities through hierarchical roles or added directly to the IT Shop as products.

In the One Identity Manager default installation, the processes are checked at the start to see if the identity already has a user account in the target system that has an account definition. If no user account exists, a new user account is created with the account definition’s default manage level.

NOTE: If a user account already exists and is disabled, then it is re-enabled. In this case, you must change the user account manage level afterward.

NOTE: As long as an account definition for an identity is valid, the identity retains the user account that was created by it. If the account definition assignment is removed, the user account that was created from this account definition, is deleted. User accounts marked as Outstanding are only deleted if the QER | Person | User | DeleteOptions | DeleteOutstanding configuration parameter is set.

Prerequisites for indirect assignment of account definitions to identities
  • Assignment of identities and account definitions is permitted for role classes (departments, cost centers, locations, or business roles).

For more information about preparing role classes to be assigned, see the One Identity Manager Identity Management Base Module Administration Guide.

Assigning Google Workspace account definitions to departments, cost centers, and locations

Assign account definitions to departments, cost centers, and locations in order to assign identities to them through these organizations.

To add account definitions to hierarchical roles

  1. In the Manager, select the Google Workspace > Basic configuration data > Account definitions > Account definitions category.

  2. Select an account definition in the result list.

  3. Select the Assign organizations task.

  4. In the Add assignments pane, assign the organizations:

    • On the Departments tab, assign departments.

    • On the Locations tab, assign locations.

    • On the Cost centers tab, assign cost centers.

    TIP: In the Remove assignments pane, you can remove assigned organizations.

    To remove an assignment

    • Select the organization and double-click .

  5. Save the changes.
Related topics
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