SPP allows you to retrieve a Safeguard Backup File (.sgb) from a file location and add it to the SPP Backup and Restore page list for the appliance. For more information, see Restore a backup..

An Appliance Backup Uploaded event is generated and stored in the audit log when a backup is successfully uploaded to the appliance. An Appliance Backup Upload Failed event is generated and stored in the audit log when a backup upload fails on the appliance.

Backups generated and downloaded from a virtual machine can only be uploaded to a virtual machine. Backups generated and downloaded on hardware appliances can only be uploaded to a hardware appliance. Backups generated and downloaded as VM compatible on hardware appliances can only be uploaded to virtual machines.

To upload a backup file

IMPORTANT: Once you start uploading a backup, do not leave or refresh the page. Doing so will cause the browser to lose track of the upload and you will have to restart the process.

  1. If a GPG public key was used to encrypt the backup, the private key holder must decrypt the Safeguard Backup File (.sgb) before it can be uploaded to SPP. For more information, see Backup protection settings..
  2. To upload Safeguard Backup File (.sgb), go to Backup and Restore:
    • web client: Navigate to Backup and Retention > Backup and Restore.
  3. Click  Upload.
  4. Browse to select the backup file and click Open. The Uploading backup file progress bar displays. When complete, the file is uploaded and is now available to be restored. For more information, see Restore a backup..