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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Granting and denying rule violation exceptions

As exception approver, you can grant or deny exception approval to rule violations.

To make an approval decision about a rule violation

  1. In the menu bar, click Compliance > Rule violations.

  2. On the Rule Violations page, perform one of the following actions:

    • To grant an exception for a rule violation, next to the rule violation, click Grant exception.

    • To deny an exception for a rule violation, next to the rule violation, click Deny exception.

    TIP: To grant or deny exceptions to several rule violations at the same time, select the check box next to each rule violation and click Grant exception or Deny exception at the bottom of the list.

  3. (Optional) To set an approval deadline, in the Grant exception/Deny exception pane, in the Valid until field, enter a date and time.

  4. (Optional) Perform the following actions:

    1. In the Reason for your decision menu, select a standard reason for your approval decision.

    2. (Optional) In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager Compliance Rules Administration Guide.

  5. Click Save.

Resolving rule violations

You can resolve compliance rule violations that you manage. Rule violations are caused by entitlements, so you have the option to remove entitlements when you want to resolve one.

Entitlement assignments play and important role when editing rule violations. For example, entitlements assigned through a dynamic role cannot be removed.

The following consequences may result from removing entitlements:

Table 25: Removing assigned entitlements

Assignment method

Removing the entitlement

Direct assignment

Direct assignment is deleted when the entitlement is removed.

Inherited assignment

In the case of inherited entitlements, there is an option provided to withdraw role membership from the identity.

Dynamic assignment

Entitlements that were assigned automatically through a dynamic role cannot be removed.

Assignment by request

If entitlements were assigned through a request, the request is broken off if the entitlements are removed.

Primary assignment

If entitlements were assigned through a primary membership, the identity of the primary membership can be optionally revoked if the entitlements are removed.

To resolve a rule violation

  1. In the menu bar, click Compliance > Rule violations.

  2. On the Rule Violations page, click the rule violation you would like to resolve.

  3. In the View Rule Violation Details pane, click Resolve rule violation.

    This opens the Resolve Rule Violation pane and shows you more details about the rule violation and the entitlements that lead to the rule violation.

  4. Select the check box next to the entitlement you want to be withdrawn from the identity.

  5. Click Next.

  6. In the Verify actions step, check the changes that should be performed and, if necessary, clear the check boxes in front of the actions that you do not want performed.

  7. (Optional) In the Reason for unsubscribing field, enter a reason for unsubscribing the products to be unsubscribed.

  8. Click Continue.

  9. In the Loss of entitlements check step, check which entitlements are withdrawn from the user to avoid unintentional loss of entitlements.

  10. Click Next.

Managing company policies

Companies have varying requirements that they need for regulating access of internal and external identities to company resources. They also have to demonstrate that they adhere to legal requirements. Such requirements can be defined as company policies.

One Identity Manager allows you to manage these company policies and thus assess the risk involved. Assuming the appropriate data is stored in the One Identity Manager database, One Identity Manager determines all the company resources that violate these company policies. You can also define company policies for the purpose of providing reports that do not have any connection with One Identity Manager.

For more information about company policies, see the One Identity Manager Company Policies Administration Guide.

Detailed information about this topic

Displaying company policies

You can display an overview of company policies.

To display all company polices

  1. In the menu bar, click Compliance > Company policies.

    This opens the Company Policies page.

  2. (Optional) To control which company policies are displayed, click (Filter) and in the Filter Data pane, under Status, select one of the following filters and then click Apply filter:

    • Activated: Select this filter to display only enabled company policies.

    • Deactivated: Select this filter to display only disabled company policies.

    TIP: To view all the company policies, clear the filters. To do this, click Clear filters.

  3. (Optional) To display details of a company policy, click the corresponding company policy.

Detailed information about this topic
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