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Identity Manager 9.2.1 - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Displaying history of your attestation cases

To obtain and overview of all actions and approvals in an attestation case workflow, you can display the attestation case history that affect you.

To display the history of an attestation case

  1. In the menu bar, click Attestation > My Attestations.

  2. On the My Attestations page, click the attestation case whose history you want to display.

  3. In the View Attestation Case Details pane, click the Workflow tab.

Analyzing assignments of your objects to attest

You can see how an assignment to an object pending attestation came about by displaying an assignment analysis.

To display the assignment analysis

  1. In the menu bar, click Attestation > My Attestations.

  2. On the My Attestations page, click the attestation case whose assignment analysis you want to view.

  3. In the View Attestation Case Details pane, click View assignment analysis.

    TIP: If the assignment was made through a request, you can view the request details. To do this, in the View Assignment Analysis pane click (View request information).

Granting or denying my attestation cases

If you have sufficient permissions, you can approve or deny approval for attestation cases that affect you.

To make an approval decision about an attestation case

  1. In the menu bar, click Attestation > My Attestations.

  2. On the My Attestations page, click on the attestation process you want to make an approval decision about.

  3. In the View Attestation Case Details pane, perform one of the following actions:

    • To approve the attestation case, click (Approve).

    • To deny the attestation case, click (Deny).

  4. In the Approve Attestation Case/Deny Attestation Case pane, perform the following actions:

    1. In the Reason for your decision field, select a standard reason for your approval decision.

    2. In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

    NOTE: For more detailed information about standard reasons, see the One Identity Manager IT Shop Administration Guide.

  5. Click Save.

Related topics

Undo attestation case approvals

You can undo the last approval decision that you made. For example, if new information arises or you realize that the original approval was based on incomplete or incorrect information.

To undo your last attestation case approval decision

  1. In the menu bar, click Attestation > Attestation history.

  2. On the Attestation History page, click the relevant attestation case.

  3. In the View Attestation Case Details pane, click Undo approval decision.

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