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One Identity Safeguard for Privileged Passwords 2.11 - Administration Guide

Introduction System requirements Using the virtual appliance and web management console Using the cloud Setting up Safeguard for Privileged Passwords for the first time Search box Using the web client Installing the desktop client Using the desktop client Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Safeguard Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions Appendix E: Historical changes by release Glossary

Network Diagnostics

Safeguard for Privileged Passwords makes these diagnostic tests available for the Appliance Administrator and Operations Administrator.

NOTE: When you run these diagnostic tests, they are run on the appliance.

Navigate to Administrative Tools | Settings | Appliance |Network Diagnostics.

Table 216: Appliance Tests
Test Description
Ping To verify network connectivity and response time between the appliance to the specified host.
NS Lookup To obtain DNS details of the specified host in relation to the appliance.
Trace Route To obtain route information; traceroute determines the paths packets take from one IP address to another.
Telnet

To test TCP/IP connectivity between the appliance and specified host.

Show Routes To retrieve routing table information.
Related Topics

Troubleshooting

Frequently asked questions

Ping

Use the ping test to verify network connectivity and response time between the Safeguard for Privileged Passwords Appliance and the specified host.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 217: Ping diagnostic test settings
Property Description

Ping through

Select the network interface to issue the diagnostic command:

  • Network (X0): To ping the primary interface.
  • Sessions (X1): To ping the sessions interface. If one or more Safeguard Sessions Appliances are joined to Safeguard for Privileged Passwords, X1 is not available in Safeguard for Privileged Passwords.

IP or Hostname

Enter the remote host's IP address or Hostname.

Ping

Click Ping to run the test.

The test results display in the Output window.

More Settings

Select More Settings to configure these additional (optional) options:

  • Resolve IP addresses to hostnames
  • Number of echo requests to send
  • Send buffer size
  • Set 'don't fragment' flag in packet (IPv4 only)
  • Time to live
  • Type of serve
  • Record route for count hops (IPv4 only)
  • Time stamp for count hops (IPv4 only)
  • Timeout in milliseconds to wait for each reply

NS Lookup

Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the Safeguard for Privileged Passwords Appliance.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 218: NS Lookup diagnostic test settings
Property Description

Network Interface

Select the network interface to issue the diagnostic command:

  • Network (X0): To query at the primary interface.
  • Sessions (X1): To query at the sessions interface. If one or more Safeguard Sessions Appliances are joined to Safeguard for Privileged Passwords, X1 is not available in Safeguard for Privileged Passwords.

IP or Hostname

Enter the remote host's IP address or Hostname.

Record Type

Select the type of DNS record to be queried.

Lookup

Click Lookup to run the test.

The test results display in the Output window.

Trace Route

Use the Trace Route test to obtain route information, such as the paths packets take from one IP address to another.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 219: Trace Route diagnostic test settings
Property Description

Trace route through

Select the network interface to issue the diagnostic command:

  • Network (X0): To test the primary interface.
  • Sessions (X1): To test the sessions interface. If one or more Safeguard Sessions Appliances are joined to Safeguard for Privileged Passwords, X1 is not available in Safeguard for Privileged Passwords.

IP or Hostname

Enter the remote host's IP address or Hostname.

Trace

Click Trace to run the test.

The test results display in the Output window.

More Settings

Select More Settings to configure these additional (optional) options:

  • Resolve IP addresses to hostname
  • Maximize number of hops to search for target
  • Timeout in milliseconds to wait for each reply
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