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Starling CertAccess Hosted - Administration Guide for One Identity Active Roles Integration

About this guide Starling CertAccess basics The Starling CertAccess Agent architecture Setting up initial synchronization Starling CertAccess Agent system requirements Installing, updating, and uninstalling Starling CertAccess Agent components Working with the Starling CertAccess Agent

Starting synchronization manually

By default, an Active Directory domain is automatically synchronized once a day. If necessary, you can start synchronization manually.

To synchronize an Active Directory domain manually

  1. In the Launchpad, select Administrative tasks > Data synchronization > Maintain synchronizations.

  2. Click Run.

  3. In the Maintain synchronizations dialog, select the domain.

  4. Click Start synchronization.

  5. Confirm the security prompt with Yes.
  6. Close the alert with OK.

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Editing the system connection

You can edit the system connection settings for synchronizing Active Directory domains after they have been set up. In the process, the system connection wizard is restarted.

To edit an Active Directory domain's system connection

  1. In the Launchpad, select Administrative tasks > Data synchronization > Maintain synchronizations.

  2. Click Run.

  3. In the Maintain synchronizations dialog, select the domain.

  4. Click Edit system connection.

  5. Follow the system connection wizard instructions and change the relevant properties.

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Handling unexpected interruption of synchronization

As long as synchronization is running, certain Starling CertAccess processes are suspended. It is not possible to start synchronization again. After successful synchronization, the processes are automatically released.

If synchronization is interrupted unexpectedly, for example a server was not available, you must manually release the synchronization processes. You can only restart synchronization after this.

IMPORTANT: Synchronization may not be reset if the regular synchronization is running.

Before you reset the synchronization, ensure it has really stopped synchronizing.

To reset an interrupted synchronization

  1. In the Launchpad, select Administrative tasks > Data synchronization > Manage synchronizations.

  2. Click Run.

  3. In the Manage synchronizations dialog, select the domain.

  4. Click Reset interrupted synchronization.

  5. Confirm the security prompt with Yes.
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Deleting system connections

If you do not want anymore data being exchanged between an Active Directory domain and Starling CertAccess, you can delete the respective system connection. From then on, no more data will be synchronized between this domain and Starling CertAccess. Existing data that has been synchronized over this system connection up until now, remains in both systems. For more information about deleting data from a domain, see the One Identity Starling CertAccess Web Portal User Guide.

To delete an Active Directory domain's connection data

  1. In the Launchpad, select Administrative tasks > Data synchronization > Maintain synchronizations.

  2. Click Run.

  3. In the Maintain synchronizations dialog, select the domain.

  4. Click Delete system connection.

  5. Confirm the security prompt with Yes.
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