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Starling CertAccess Hosted - Administration Guide for One Identity Active Roles Integration

About this guide Starling CertAccess basics The Starling CertAccess Agent architecture Setting up initial synchronization Starling CertAccess Agent system requirements Installing, updating, and uninstalling Starling CertAccess Agent components Working with the Starling CertAccess Agent

Installing, updating, and uninstalling Starling CertAccess Agent components

To be able to work with Starling CertAccess, install the Starling CertAccess Agent components on an administrative workstation and on a server. Install the following components:

  • Workstation: Starling CertAccess Launchpad

  • Server: Starling CertAccess Service

All components are automatically updated when your Starling CertAccess instance is updated. To uninstall the components, use the Windows standard functionality for uninstalling programs on the workstation and the server.

Detailed information about this topic

Installing the Starling CertAccess Agent on a workstation

You install the Starling CertAccess Agent on an administrative workstation. An installation wizard helps you with the Starling CertAccess Agent installation.

IMPORTANT: Before you begin the installation, ensure that the workstation fulfills all the system requirements. For more information, see Starling CertAccess Agent system requirements.

To install the Starling CertAccess Agent

  1. Unpack the Starling CertAccess Agent installation package in a temporary directory on the administrative workstation.

  2. Start the autorun.exe file from the temporary directory.

    This starts the installation wizard.

  3. On the start page, select the language for the installation wizard.

  4. Confirm the conditions of the license.

  5. On the Installation settings page, enter the following information.

    • Installation source: Select the temporary directory containing the installation files.

    • Installation directory: Select the directory in which you want to install the files for the Starling CertAccess Agent.

      NOTE: To make additional changes to the configuration settings, click on the arrow button next to the input field. Here, you can specify whether you are installing on a 64-bit or a 32-bit operating system.

      For a standard installation, no further configuration settings are necessary.

  6. On the last page of the installation wizard, click Start to run the Starling CertAccess Launchpad.

  7. Click Finish to close the installation wizard.

The Starling CertAccess Agent is installed for all user accounts on the workstation. In the default installation, Starling CertAccess Agent is installed under:

  • %ProgramFiles(x86)%\One Identity (on 32-bit operating systems)

  • %ProgramFiles%\One Identity (on 64-bit operating systems)

Related topics

Updating the Starling CertAccess Agent

If your Starling CertAccess instance has been update, the Starling CertAccess Agent updates automatically the next time the Launchpad starts. This loads the newest version of the Starling CertAccess Agent and installs it. Starling CertAccess Agent components are also updated automatically on the Job server.

Related topics

Uninstalling the Starling CertAccess Agent

To uninstall the Starling CertAccess Agent, remove the Starling CertAccess Agent components from the administrative workstation and from the server running the Starling CertAccess Service (Job server). To do this, use the Windows standard functionality for uninstalling programs.

To remove the Starling CertAccess Agent from the workstation

  1. Start uninstalling the Starling CertAccess Agent using Windows standard functionality for uninstalling programs.

    This starts the Starling CertAccess uninstall wizard.

  2. On the start page, select the language for the wizard and click Next.

  3. The Uninstall page shows the directory from which the Starling CertAccess Agent components will be removed.

    1. Specify whether you also want the log and configuration files to be removed.

    2. Click Next.

    3. Confirm the security prompt with OK.

  4. Click End on the last page to end the program.

To remove the Starling CertAccess Agent from the Job server

  1. Start the Services manager on the Job server and end the Starling CertAccess Service.

  2. Start uninstalling the Starling CertAccess Agent using Windows standard functionality for uninstalling programs.

    This starts the Starling CertAccess uninstall wizard.

  3. On the start page, select the language for the wizard and click Next.

  4. The Uninstall page shows the directory from which the Starling CertAccess Agent components will be removed.

    1. Specify whether you also want the log and configuration files to be removed.

    2. Click Next.

    3. Confirm the security prompt with OK.

  5. Click End on the last page to end the program.
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