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Starling CertAccess Hosted - Web Portal User Guide

General tips and getting started Requests Attestation Responsibilities Managing data Managing user permissions for the Web Portal Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Deleting the Saved for Later list

You can delete your Saved for Later list. For more information about removing individual products, see Removing products from the Saved for Later list.

To delete your Saved for Later list

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, perform one of the following actions:

    • If there are products in the shopping cart, click (Actions) > View Saved for Later.

    • If the shopping cart is empty, click View Saved for Later list.

  3. On the Saved for Later page, click Delete Saved for Later list.

  4. In the Delete Saved for Later List dialog, confirm the prompt with Yes.

Related topics

Pending requests

Many requests go through a manual approval process in order to ensure the correct assignment of products. If the request requires approving or denying, the request classifies as pending and as approver you can make the approval decision. If you need more information to make an approval decision, you can submit an inquiry, add more approvers, or reroute the request.

Detailed information about this topic

Displaying pending requests

If you are the approver of certain products and identities request these products, you can display the requests. Then you can make approval decisions about the pending requests (see Approving and denying requests).

To display pending requests

  1. In the menu bar, click Requests > Pending requests.

    This opens the Pending Requests page.

  2. (Optional) To display details of a pending request, click Details next to the request whose details you want to see.

Approving and denying requests

If you are the approver of a particular product and an identity makes a request for this product, you can grant or deny approval for the request. If you approve a request, the product is available to the identity.

To make an approval decision about a pending request

  1. In the menu bar, click Requests > Pending requests.

  2. On the Pending Requests page, perform one of the following actions:

    • To approve a request, click Approve next to the request.

    • To deny a request, click Deny next to the request.

    TIP: To approve or deny multiple requests, in the table, select the check boxes next to the products and, below the table, click Approve or Deny.

  3. (Optional) On the Approve Request/Deny Request page, perform the following actions:

    1. In the Reason for your decision field, select a standard reason for your approval decision.

    2. (Optional) In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

  4. (Optional) To specify a validity period for the requested product, perform the following actions:

    1. In the Valid from field, specify from when the products are is valid.

    2. In the Valid until field, specify until when the product is valid.

  5. Click Save.

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