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Starling CertAccess Hosted - Web Portal User Guide

General tips and getting started Requests Attestation Responsibilities Managing data Managing user permissions for the Web Portal Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Withdrawing delegations from pending attestation case approvals

If an attestation's approval has been delegated to another identity, you can withdraw the delegation.

To withdraw an approval delegation

  1. In the menu bar, click Attestation > Attestation history.

  2. On the Attestation History page, click Details next to the request whose approval delegation you want to withdraw.

  3. In the View Attestation Case Details pane, click Withdraw delegation.

  4. In the Withdraw Delegation pane, in the Reason for your decision field, enter why you are withdrawing the approval delegation.

  5. Click Save.

To withdraw multiple delegations from approvals

  1. In the menu bar, click Attestation > Attestation history.

  2. On the Attestation History page, in the list, select the check boxes next to the attestation cases whose approval delegations you want to withdraw.

  3. Click (Actions) > Withdraw delegation.

  4. In the Withdraw Delegation pane, in the Reason for your decision field, enter why you are withdrawing the approval delegations.

  5. Click Save.

Related topics

Rejecting approval of attestation cases

If you have been added to an attestation case as an additional approver the approval of the attestation case was passed to you, you can reject the approval and return the attestation case to the original approver.

To reject an approval

  1. In the menu bar, click Attestation > Pending Attestations.

  2. On the Pending Attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under Object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding object under Attestation policy.

  3. On the Pending Attestations page, click Details next to the attestation case that you do not want to make an approval decision about.

  4. In the View Attestation Case Details pane, click Reject approval.

  5. In the Reject Approval, in the Reason for your decision pane, enter a reason for the rejecting.

  6. Click Save.

To reject approval of multiple attestation cases

  1. In the menu bar, click Attestation > Pending Attestations.

  2. On the Pending Attestations page, perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under Object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding object under Attestation policy.

  3. On the Pending Attestations page, in the list, select the check boxes next to the attestation cases that you do not want to make an approval decision about.

  4. Click (Actions) > Reject approval.

  5. In the Reject Approval, in the Reason for your decision pane, enter a reason for the rejecting.

  6. Click Save.

Displaying attestation history

You can obtain an overview of all the attestation cases relevant to you or identities that report to you, by displaying the attestation history.

To display the attestation history

  1. In the menu bar, click Attestation > Attestation history.

    This opens the Attestation History page.

  2. Perform one of the following actions:

    • To display attestation cases of a specific object, click (Filter) and in the context menu, select the corresponding object under object type.

    • To display attestation cases of a specific attestation policy, click (Filter) and in the context menu, select the corresponding object under Attestation policy.

  3. (Optional) To control which attestation cases are displayed, click (Filter) (see Filtering). For example, this allows you to show just pending attestation cases (no approval decision yet made).

  4. (Optional) To display details of an attestation case, click Details next to the attestation case whose details you want to display.

Related topics

Attestation – Administration

You can define attestation policies for carrying out attestations. Attestation policies specify which objects are attested when, how often, and by whom. Once attestation is started, attestation cases are created that contain all the necessary information about the attestation objects and the attestor. The attestor checks the attestation objects. They verify the correctness of the data and initiate any changes that need to be made if the data conflicts with internal rules.

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