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Starling CertAccess Hosted - Web Portal User Guide

General tips and getting started Requests Attestation Responsibilities Managing data Managing user permissions for the Web Portal Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Reactivating my identities

You can activate permanently deactivated identities if they have not been deactivated by certification.

To reactivate an identity

  1. In the menu bar, click Home.

  2. On the start page, click Show in the My Direct Reports tile.

  3. On the Identities page, click the identity you want to activate.

  4. In the details pane, expand the Organizational Information section.

  5. In the Organizational Information section, clear the Permanently deactivated check box.

  6. Click Save.

Attesting my identities

You can use attestation to test the balance between security and compliance within your company. Managers or others responsible for compliance can use the Starling CertAccess attestation functionality to certify correctness of permissions, requests, or exception approvals either scheduled or on demand. Recertification is the term generally used to describe regular certification of permissions. Starling CertAccess uses the same workflows for recertification and attestation.

There are attestation policies defined in Starling CertAccess for carrying out attestations. Attestation policies specify which objects are attested when, how often, and by whom. Once an attestation is performed, Starling CertAccess creates attestation cases that contain all the necessary information about the attestation objects and the attestor responsible. The attestor checks the attestation objects. They verify the correctness of the data and initiate any changes that need to be made if the data conflicts with internal rules.

Attestation cases record the entire attestation sequence. Each attestation step in an attestation case can be audit-proof reconstructed. Attestations are run regularly using scheduled tasks. You can also trigger single attestations manually.

Attestation is complete when the attestation case has been granted or denied approval. You specify how to deal with granted or denied attestations on a company basis.

Detailed information about this topic

Displaying attestation cases of my identities

You can display attestation cases that involve identities for which you are responsible. In addition, you can obtain more information about the attestation cases.

  1. In the menu bar, click Home.

  2. On the start page, click Show in the My Direct Reports tile.

  3. On the Identities page, click the identity whose attestation cases you want to display.

  4. In the details pane, click the Attestation tab.

    This displays all the identity's attestation cases.

  5. (Optional) To display more details of an attestation case, click Details next to the attestation case.

Related topics

Approving and denying attestation cases of my identities

You can grant or deny approval to attestation cases of identities for which you are responsible.

To approve an attestation case

  1. In the menu bar, click Home.

  2. On the start page, click Show in the My Direct Reports tile.

  3. On the Identities page, click the identity whose attestation cases you want decide.

  4. In the details pane, click the Attestation tab.

  5. On the Attestation tab, perform the following actions:

    • To approve an attestation case, in the list, select the check box next to the attestation case and click Approve below the list.

    • To deny an attestation case, in the list, select the check box next to the attestation case and click Deny below the list.

  6. (Optional) In the Approve/Deny pane, perform one of the following actions:

    1. In the Reason for your decision field, select a standard reason for your approval decision.

    2. (Optional) In the Additional comments about your decision field, enter extra information about your approval decision.

    TIP: By giving reasons, your approvals are more transparent and support the audit trail.

  7. Click Save.

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