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Starling CertAccess Hosted - Web Portal User Guide

General tips and getting started Requests Attestation Responsibilities Managing data Managing user permissions for the Web Portal Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Deleting shopping carts

You can clear your shopping cart at any time.

To delete your shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click (Actions) > Delete shopping cart.

  3. In the Delete Shopping Cart dialog, confirm the prompt with Yes.

Related topics

Submitting requests

After you have added products to your shopping cart (see Adding products to the shopping cart), and edited and, if necessary, checked the request (see Managing products in the shopping cart), you can submit your shopping cart.

To submit your requests

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click Submit.

  3. In the Submit Shopping Cart dialog, confirm with Yes.

    This checks, submits, and triggers the request workflow.

    TIP: To check the request's validity before you submit the request, click (Actions) > Check shopping cart. You can solve most problems of invalid product requests in the shopping cart by removing the problem product from the shopping cart (see Checking the shopping cart and Removing products from the shopping cart).

    NOTE: If a rule violation is found, the request is still being processed and requires further approval from a manager.

Related topics

Requesting for other identities

You can make requests for other identities (such as department managers).

TIP: You can also request products for other identities directly from the shopping cart. For more information, see Requesting products in the shopping cart for multiple identities.

To request products for other identities

  1. In the menu bar, click Requests > New request.

  2. On the New Request page, click Change next to the Recipient field.

  3. In the Employee pane, in the list, select the check boxes next to the identities you want to request a product for.

    TIP: To remove an identity from the recipient list, deselect the check box next to the identity.

  4. Click Apply.

  5. Add the products to the shopping cart (see Adding products to the shopping cart) that you want to request for the selected identities.

  6. (Optional) Edit the shopping cart (see Managing products in the shopping cart).

  7. Submit the request (see Submitting requests).

Related topics

Saved for Later list

In your Saved for Later list you can save products that you want to request at a later date.

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