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Titre
Error: “The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host" -
Description
When attempting to add a Replica into a TPAM Cluster, at the point of applying the Enrollment Bundle, the following error is seen:
"The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '10675199.02:48:05.4775807"
"Enrollment Bundle processing has stopped."
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Résolution
To resolve the issue, perform the below steps:1. Delete any current cluster configurations from this appliancea. This step only applies if cluster configuration exists
2. Ensure that both appliances have the correct UTC time set ( /admin interface | System Status/Settings | Date/Time Configuration | System Date )3. Restart both appliances ( /admin interface | Shutdown | Tick Restart and click Shutdown )
4. Re-attempt the enrollment