Return
-
Title
Error: Wrong user name or password -
Description
After updating the cccadmin password, all of the jobs for the on premise job server fail with the following error:
Application server returned an error
Wrong user name or password -
Cause
The user name or password in the connection data is incorrect -
Resolution
Follow the steps below to update the user name and password for the connection data- Login to Designer with an applicable account
- Click on Base Data
- Expand Security settings
- Click on Connection data
- Create a new connection data object
- Set the Provider to Application Server
- Click the three dots next to Connection parameter
- Enter the application server URL and click the OK button
- Click the three dots next to Authentication data
- Click on Account based dialog user
- Select System user from the list
- Click the Ok button
- Expand Installation
- Double left click on Job server
- Select the on premise job server
- Click the Job Server 'Job Server Name' tab
- Click the drop down next to Connection data
- Select the connection data created in step 5
- Check the box "No direct database connection"
- Commit the changes to the database