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What's new for Identity Manager On Demand

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Knowledge Base Articles

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4373076 - Where to update Connection Strings when AppServer certificate changes

Identity Manager and Identity Manager On Demand use certificates for secure communication.  The certificate is hosted on the Application Server and...

Revised: November 23, 2023
4369899 - Error: "There is at least one object in Base objects for system connections whose property Synchronization server references this object from Job servers"

When attempting to delete an unwanted job server from within Designer the following error is displayed: "There is at least one object in Base...

Revised: November 22, 2023
4374026 - Error: "The process task needs direct database access but the server cannot access the database directly"

When attempting to start a synchronization from within the synchronization editor the following error is displayed: "The process task needs...

Revised: November 22, 2023
4373801 - System Meter Report: Internal and External Person Count

The System Meter License Count for Internal and External Person records depends on the fields, 'IsExternal', 'EmployeeType' and 'Identity type' of...

Revised: November 16, 2023
4288487 - SSL error after changing certificate on Application Server

After changing the certificate on the Application server, browsing to the App Server URL works correctly and the correct certificate shows as green...

Revised: November 15, 2023
4369805 - Update the application server certificate used by the job server

The job server is showing a status of red in job queue info. When looking at the job service logs the following error is displayed: The...

Revised: November 15, 2023
4347211 - How to get the most of out your interactions with One Identity Support

One Identity prides itself on quality support to assist customers and partners on all Identity Manager issues that may arise. In order to provide...

Revised: November 7, 2023