Return
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Title
Newly created Custom Attestation policies not visible on the Web Portal -
Description
Scenario: A new custom attestation policy has been created. But the custom attestation policy is not available in the Web portal for the Compliance officer to view. -
Cause
Some of the very early attestation policies were created before policies were visible on the web portal. Examples are User certification, User recertification. There is a field on the Attestation policy table, whereClauseMeta, that needs to be populated for the policy to be visible on the web.
If one of these policies is copied for customisation, the copy will also not be visible on the web.
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Resolution
Copy a policy that is visible, then change the config as per the requirement, or create a new policy from scratch on the web portal.