You have configured a template and it is not working as expected occasionally.
This might be a product defect (28033).
Compatibility of this Hotfix
The following is a list of product versions and platforms compatible with this hotfix.
This hotfix will be included in the next release or service pack.
The following is a list of things updated in this hotfix.
To install this hotfix:
1. Copy the DLL in a directory of your choice on your workstation but not below the Identity Manager Installation path.
2. Start Software Loader and chose the DLL. Follow the instructions in the next dialogs. This procedure requires automatic updates to be properly configured.
For general information on installing a hotfix please refer to the documentation here:
Removing this hotfix
To remove this hotfix:
1. Use Software Loader to upload the original DLL.