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Aborted IT Shop Order does not show correct reason after attestation autoremove
Description
Aborted IT Shop Order does not show correct reason after attestation autoremove.
Cause
The reason shown may be some version of automatic approval, which is not meaningful.
Resolution
WORKAROUND
None
STATUS
If you are affected by this issue please contact Support and request hotfix 34528.
Change Request
34528
Additional Information
Description of the change as follows: The Reason of the latest manual decision in the attestation workflow will be used (contrary to just the latest decision in the current implementation). So, the ReasonHead of the aborted PWO will be: "Attestation denied: " If no manual Reason has been provided, then the ReasonHead of the aborted PWO will be just "Attestation denied".
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Identity Manager
Topic(s):
Troubleshooting, Configuration
Article History:
Created on: 9/24/2021 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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