Return
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Title
Version 8.2 upgrade hangs on ESetHasEntitlement schema changes -
Description
When attempting to upgrade from 8.1.x versions of Identity Manager to version 8.2, the upgrade hangs for hours during Schema installation on the following step:
"Running step QER 2020.0002.0019.0000 (26412)"
No errors are recorded in the Dialog Journal or the Configuration Wizard logs.Eventually a timeout error will be displayed in the Configuration Wizard with the following error:
Processing step 'QER 2020.0002.0019.0000 (26412)' failed.
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Cause
Product defect 35030. -
Resolution
WORKAROUND
None
STATUS
Waiting for a fix in a future release of Identity Manager. Please contact Support for a hotfix if impacted by this issue. -
Change Request
35030