Return
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Title
IT Shop Search doesn’t work after changing AppServer certificates in new Angular-based/API-Server Web Portal -
Description
The search function is not working in the IT Shop/Web Portal after changing certificate(s) in the IIS.
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Cause
When changing certificates, the connectionStrings of APIServer web.config needs to be updated.
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Resolution
After changing the certificate, the AppServer search service to work, remove the pinnedpublickey field and its value from connectionStrings from the APIServer web.config file. This can be done by decrypting, updating connectionStrings and encrypting the web.config file using .Net Framework and restarting the IIS.
https://learn.microsoft.com/en-us/previous-versions/aspnet/zhhddkxy(v=vs.100)
The decrypted connectionStrings should look like this before and after the change:
Before:
<add name="AppServerConnection" connectionString="QBM.AppServer.Client.ServiceClientFactory, QBM.AppServer.Client|url=https://iamapp1.iam.corp/appserver821/;pinnedpublickey="NiqXnbEJip8NOzIqMYiG58bp8NNmyE6fNgezMEds02g="" />
After:
<add name="AppServerConnection" connectionString="QBM.AppServer.Client.ServiceClientFactory, QBM.AppServer.Client|url=https://iamapp1.iam.corp/appserver821/" />