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Identity Manager 9.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Attestation – Multi-request resource (page description)

To open the Attestation – Multi-request resource page go to Responsibilities > My Responsibilities > Multi-request resources > select multi-request resource > Attestation.

On the Attestation – Multi-request resource page, you can:

The following tables give you an overview of the various features and content on the Attestation – Multi-request resource page.

Table 453: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases (see Displaying attestors of my multi-request resources' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my multi-request resources' pending attestation cases).

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about my multi-request resources' pending attestation cases).

Approve

Opens the Pending Attestations – Multi-request resources page (see Pending attestation – Multi-request resource (page description)).

Use this button to make approval decisions about attestation cases pending for the multi-request resource (see Approving and denying my multi-request resources' attestation cases).

Table 454: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case (see Displaying attestors of my multi-request resources' pending attestation cases). Then you can send reminder emails to these identities (see Sending reminders about my multi-request resources' pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case (see Displaying my multi-request resources' attestation cases).

Table 455: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Software (page description)

To open the Software page go to Responsibilities > My Responsibilities > Software.

On the Software page, you can:

If you click a software application in the list, a new page opens (see Software application overview page (page description)), which contains more information and configuration options for the software application.

The following tables give you an overview of the different functions and content on the Software page.

Table 456: Controls

Control

Description

New software

Opens the New software page (see New software (page description)).

Use this button to add a new software to the system (see Adding your own software).

Table 457: Columns

Column

Description

Name

Shows the software application's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

New software (page description)

To open the New software page go to Responsibilities > My Responsibilities > System Roles > New software.

On the New software page, you can create a new software application for which you are responsible. Do this by entering the new software application's main data (see Adding your own software).

Enter the following main data.

Table 458: Software application main data

Property

Description

Software name

Enter a full, descriptive name for the software application.

Version

Enter the version of the software application.

Language

Click Assign/Change and select the software application's language.

Service item

Click Create a new service item and create a new service item (a product).

If a service item is already assigned, click Change and select a service item.

You cannot use a software application until a service item has been assigned to it.

Internal product name

Enter a company internal name for the software application.

Website.

Enter the URL of the manufacturer's product website.

Link to documentation

Enter the URL of the documentation website.

Description

Enter a description for the software application.

Comment

Enter a comment for the software application.

IT shop

Select the check box if the software application can be requested through the IT Shop. This software application can be requested by identities using the Web Portal and granted through a defined approval process. The software application can still be assigned directly to identities and hierarchical roles. For more information about IT Shop, see the One Identity Manager IT Shop Administration Guide.

Only use in IT Shop

Select the check box if the software application can only requested through the IT Shop. This software application can be requested by identities using the Web Portal and granted through a defined approval process. The software may not be assigned directly to hierarchical roles.

Disabled

Select the check box if the software application is not used. Only enabled software applications can be assigned in One Identity Manager. If a software application is disabled, the software cannot be assigned but any existing assignments are upheld.

Software application overview page (page description)

To open a software application's overview page go to Responsibilities > My Responsibilities > Software and click a software application.

On the software's overview page, you can perform various actions on the software you selected beforehand.

To do this, click on one of the tiles:

Table 459: Tiles

Tile

Description

Overview

Opens the Overview - Software page (see Overview - Software (page description)).

Here you can see all the relevant information about departments summarized in an overview. (see Displaying my software applications' overviews). For more information, click on the links inside one of the shapes.

Main data

Opens the Main data – Software page (see Main data - Software (page description)).

Here you can see and edit the software's main data (see Displaying and editing my software applications' main data).

Memberships

Opens the Memberships – Software page (see Memberships – Software (page description)).

You select the following actions:

Attestation

Opens the Attestations – Software (see Attestation – Software (page description)).

You select the following actions:

Usage

Opens the Usage – Software page (see Usage – Software (page description)).

Here you can see which roles and organizations belong to members of the software application (see Displaying role memberships of my software applications' members).

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