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タイトル
Error: "Sorry, you do not have the correct user account for this service after activation of trial" -
説明
When attempting to access CertAccess, the user receives the message:
"Sorry, you do not have the correct user account for this service after activation of trial"
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原因
The message is displayed because CertAccess requires the user to register and login with an Azure AD account and the user does not have one.
The customer has registered for Starling with an email address that is not associated with an Azure AD directory, causing a Starling User account to be created instead, which is not supported by CertAccess. An Azure AD user account is required. -
対策
The customer will need to re-register with an Azure AD account to be able to trial CertAccess.