Requesting privileged access
You can use the Privileged access requests service category to request privileged access to high-security systems (Privileged Account Management systems).
TIP: For more information on the topic of Privileged Account Management, see the One Identity Manager Administration Guide for Privileged Account Governance.
To request privileged access
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In the menu bar, click Requests > New request.
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On the New Request page, click Show products from service category.
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In the Service category pane, click Privileged access requests.
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On the New Request page, select how you want to access the system by selecting the check box in front of the corresponding option:
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Password release request: Request a temporary password.
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Remote desktop session request: Request temporary access through a remote desktop connection.
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SSH key request: Request temporarily valid SSH key.
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SSH session request: Request temporary access through an SSH session.
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Telnet session requests: Request temporary access using a Telnet session.
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Click Add to cart.
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In the Request Details pane, expand the selected product.
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In the PAM user account menu, select the PAM user account that you want to use for PAM access.
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Depending on the type of access you have selected, perform one of the following actions:
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Password request or SSH key request:
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In the System to access field, click Assign.
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In the System to access pane, select whether you want to request access for a PAM asset or a PAM directory.
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Next to the corresponding PAM directory or PAM asset, click Assign.
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Remote desktop session request, SSH session request, or Telnet session request: In the System to access, select the corresponding PAM asset.
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Perform the following actions:
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In the Account to access field, click Assign.
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In the Account for access pane, select whether you want to request access for a PAM asset account or a PAM directory account.
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Next to the corresponding PAM asset account or PAM directory account, click Assign.
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(Optional) In the Comment field, enter a comment, for example, to justify why you are requesting this access.
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In the Valid from field, specify the time from which you want the access to be valid or clear the check box so that access is valid from the time of this request.
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In Checkout duration, enter the number of minutes for which the access is valid.
NOTE: This duration refers to your entry in the Valid from field. For example, if you have specified that the access is valid from 12 noon tomorrow and should be valid for 60 minutes, then the validity period will expire at 1 pm tomorrow.
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Click Apply.
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(Optional) Repeat the steps for all other users and access types.
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Click Submit.
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On the Shopping Cart page, click Submit.
Once the request has been approved, a button will appear in the request details pane of the request history (see Displaying request history) that you can use to log in to the Privileged Account Management system to obtain the login credentials.
Related topics
Requests for Active Directory groups
To manage Active Directory groups, you can make different requests.
Detailed information about this topic
Requesting new Active Directory groups
To create a new Active Directory group, you must request either the Create an Active Directory security group product or the Create an Active Directory distribution group product.
To request a new Active Directory group
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In the menu bar, click Requests > New request.
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On the New Request page, click Show products from service category.
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In the Service category pane, click the Active Directory groups service category.
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Perform one of the following actions:
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To request a new Active Directory security group, click the New Active Directory security group tile.
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To request a new Active Directory distribution group, click the New Active Directory distribution group tile.
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Click Add to cart.
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In the Request Details pane, perform one of the following actions:
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As a requester without responsibility for the target system, enter a name for the new group in the Suggested name field.
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As the target system manager, provide additional details about the new group:
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Name: Enter a name for the group.
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Group scope: Select the scope that specifies the range of the group's usage within the domain or forest. The group's scope specifies where the group is allowed to issue permissions. You can select one of the following group scopes:
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Global group: Global groups can be used to provide cross-domain authorizations. Members of a global group are only user accounts, computers, and groups belonging to the global group’s domain.
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Local: Local groups are used when authorizations are issued within the same domain. Members of a domain local group can be user accounts, computers, or groups in any domain.
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Universal: Universal groups can be used to provide cross-domain authorizations available. Universal group members can be user accounts and groups from all domains in one domain structure.
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Container: Click Assign and select a container for the group.
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Click Apply.
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Click Submit.
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On the Shopping Cart page, click Submit.
Related topics
Requesting changes to Active Directory groups
To change the type or scope of Active Directory groups, you must request the Change an Active Directory group product.
To change an Active Directory group
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In the menu bar, click Requests > New request.
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On the Request page, click Show products from service category.
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In the Service category pane, click the Active Directory groups service category.
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Click the Modify Active Directory group tile.
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Click Add to cart.
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In the Request Details pane, in the Active Directory group menu, select the Active Directory group that you want to change.
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(Optional) In the Group scope menu, select the scope that specifies the range of the group's usage within the domain or forest. The group's scope specifies where the group is allowed to issue permissions. You can select one of the following group scopes:
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Global group: Global groups can be used to provide cross-domain authorizations. Members of a global group are only user accounts, computers, and groups belonging to the global group’s domain.
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Local: Local groups are used when authorizations are issued within the same domain. Members of a domain local group can be user accounts, computers, or groups in any domain.
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Universal: Universal groups can be used to provide cross-domain authorizations available. Universal group members can be user accounts and groups from all domains in one domain structure.
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(Optional) In the Type menu, select the type of Active Directory group (security or distribution group).
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Click Apply.
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Click Submit.
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On the Shopping Cart page, click Submit.
