Safeguard Remote Access Hosted

Safeguard Remote Access Hosted - Release Notes

Deprecated features

One Identity Safeguard Remote Access > Deprecated features

The following is a list of features that are no longer supported for SRA.

There were no deprecated features for the 1 February 2024 release. See below for information regarding deprecated features in previous releases.

The following features were deprecated in previous releases of SRA.

4 May 2023

Resolved issues

One Identity Safeguard Remote Access > Resolved issues

The following is a list of issues addressed in the 1 February 2024 SRA release.

Table 4: General resolved issues
Resolved Issue	Issue ID
Fixed an issue where pasting special characters into an RDP session would result in strange behavior.	431760
Fixed an issue where pasting between 32 and 255 characters into an RDP session would freeze the session.	431760

The following issues were resolved in previous releases of SRA.

9 August 2023

Table 5: General resolved issues
Resolved Issue	Issue ID
Fixed an issue where in case of SPS cluster, Search Master could be selected to initiate a session. Search Master can no longer be selected to initiate a session. NOTE: One Identity recommends the Semi-Managed network flag to be enabled when using an SPS cluster. To enable the Semi-Managed network flag, click (Settings) and select Safeguard Remote Access Settings, and toggle Semi-Managed network.	424159

4 May 2023

Table 6: General resolved issues
Resolved Issue	Issue ID
The Role assignment option of the Collaborators page has been updated.	N/A
By default, when a new connection policy is created in SPS for RDP and/or SSH connections, an Administrator (or root) connection tile appears for that connection policy on the SRA Connections page. If a user with Administrator rights deemed this Administrator (or root) connection tile unnecessary and deleted it from its group of connection tiles, and shortly after that there was a successful commit to that connection policy in SPS, the deleted connection tile reappeared in SRA. The issue has been fixed, and now, the Administrator (or root) connection tile does not appear again. NOTE: To restore the deleted Administrator (or root) connection tiles, see Restoring deleted Administrator (or root) connection tiles in the One Identity Safeguard Remote Access Administration Guide.	N/A
When multiple RDP and/or SSH session windows are opened in the browser, after a brief period of time, the sessions stop working. The issue has been fixed, and starting from SPS 6.12, sessions will work appropriately.	297384
In some cases, when the Heimdall API was unavailable, the session window entered an infinite reload loop. The issue has been fixed, and now, if the Heimdall API is unavailable, the page does not reload continuously, but shows the following error message: An unexpected error occured. You may need to refresh your page (press F5).	276869
The User Preferences page did not display information properly when resized to fit mobile screen width. The issue has been fixed, and now, when resizing the screen, the buttons are placed correctly.	295054

System requirements

One Identity Safeguard Remote Access > System requirements

Before using the 1 February 2024 SRA release, ensure that your system meets the following minimum software requirements.

Browser requirements

One Identity Safeguard Remote Access > System requirements > Browser requirements

Table 7: Supported desktop browsers
Browser	Minimum OS/Platform	Version
Google Chrome	Windows 10 Mac OS X Yosemite	Latest

Table 8: Supported mobile browsers
Browser	Minimum OS/Platform	Version
Google Chrome	Android	Latest

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