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Starling CertAccess Hosted - Starling CertAccess Web Portal Operations Support User Guide

Running a search

You can search for objects at any time.

To run a search

  1. In the menu bar, click Overview.

  2. (Optional) In the overview, click Search in in the Search section and select the tables that you want to search in.

  3. In the search field, enter a search term.

  4. In the result list below the search field, click the required result.

    In the overview, processes in the Job queue associated with the object are displayed on the Queues tab under Job queue and the respective DBQueue tasks under DBQueue. You can also view the history of an object in a timeline or table.

Related topics

Object history

The Operations Support Web Portal allows you to display any changes to an object (for example, an identity) in a timeline or table.

To find out how to display the page, see Viewing object history.

You can view the following information in the change history table view.

Table 2: Object history

Column

Description

Modification date

Shows the date of the change.

Change type

Shows the type of change.

Name

Shows the name of the modified object.

Long name

Shows the long name of the modified object.

Type

Shows the type of the modified object.

User

Shows the user that made the change.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

Viewing object history

To view the history of an object

  1. In the menu bar, click Overview.

  2. (Optional) In the overview, in the Search pane, click Search in and select the tables that you want to search in.

  3. In the search field, enter the name of the object for which you would like to view its history.

  4. In the result list below the search field, click the required result.

  5. In the overview, switch to the History tab.

  6. Perform one of the following tasks:

    • To display the history graphically in a timeline, in the View as list, select the value Timeline.

    • To display the history in a table, select the value Table in the View as menu.

Related topics

Displaying Job queue and DBQueue tasks

Starting from an object, you can display the Job queue and DBQueue.

To display the Job queue and DBQueue tasks

  1. In the menu bar, click Overview.

  2. (Optional) In the overview, click Search in in the Search section and select the tables that you want to search.

  3. In the search field, enter the name of the object for which you would like to view the Job queue and DBQueue tasks.

  4. In the result list below the search field, click the required result.

    On an overview page, on the Queues tab in the Job queue pane, you can see the processes in the Job queue that exist for this object. In the DBQueue pane, DBQueue tasks associated with the object are displayed.

The following table lists the tasks that can be found for an object.

Table 3: Overview of tasks for an object

Object type

Task

  • Hierarchical roles

  • Organizations

  • Departments

  • Cost centers

  • Locations

  • Business roles

  • Application roles

  • Tasks for the object

  • Tasks for assignment requests for the object

  • Tasks for attestation cases for the object

Employee

  • Tasks for the identity

  • Tasks for hierarchical roles of which the identity is a member

  • Tasks for requests received by the identity

  • Tasks for requests placed by the identity

  • Tasks for attestation cases for the identity

  • Tasks for system entitlements where a user account is assigned to the identity

  • Tasks for the identity's user accounts

Shared and subidentity user accounts also belong to the "Identity user accounts".

User accounts

  • Tasks for the user account

  • Tasks for system entitlements to which the user account is assigned

  • Tasks for attestation cases for the user account

Groups

  • Task for the system entitlement

  • Tasks for attestation cases of the system entitlement

Related topics
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