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Starling CertAccess Hosted - Starling CertAccess Web Portal Operations Support User Guide

Viewing performance

To view Job queue performance

  • In the menu bar, click Processes > Performance.

    The Processing performance page opens.

Related topics

Synchronization

NOTE: You have to set up synchronization before you can view the synchronization status in the Operations Support Web Portal. For more information, see the Starling CertAccess Administration Guide for One Identity Active Roles Integration.

The Synchronization page shows you information about synchronizing your target systems with the database.

To find out how to display the synchronization status, see Viewing synchronization status and log

You can view the following information on the Synchronization page.

Table 9: Synchronization

Column

Description

Display name

Shows the name of the synchronization project.

Description

Shows the description of the synchronization project.

Next synchronization

Shows when the synchronization project will be run the next time.

Errors

Shows how many errors occurred the last time the synchronization project was run.

Affected objects

Shows the objects that had to be changed during synchronization, as they deviated from the database.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

The synchronization project log

From the Synchronization page, you can navigate to the Synchronization log: <name of synchronization project> page. This page provides you with detailed information about a specific synchronization project. In addition, you can display a detailed report of every synchronization run.

To find out how to display synchronization projects, see Viewing synchronization status and log.

You can view the following information on the Synchronization log: <name of synchronization project> page.

Table 10: Synchronization log

Column

Description

Creation time

Shows when the synchronization project started.

Synchronization workflow

Shows the workflow used for this synchronization project.

Synchronization state

Shows the synchronization project's status.

Start configuration

Shows the name of the start configuration used.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

Viewing synchronization status and log

To view the synchronization status of your target systems

  • In the menu bar, click Processes > Synchronization.

    The Synchronization page is opened.

To view a synchronization project log

  1. In the menu bar, click Processes > Synchronization.

  2. On the Synchronization page, in the Actions column of the relevant synchronization project row, click Details.

    The Synchronization log: <name of synchronization project> opens, displaying the log of the relevant synchronization project (see The synchronization project log).

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