You can display, create, edit, or delete request shops.
The request shop is the top element in the hierarchical structure that is required for requesting system entitlements.
A request shop can contain several shelves (see Managing request shop shelves). Requestable system entitlements are then assigned to these shelves (see Managing requestable system entitlements in request shops).
You can display any of the request shops and their details.
To display request shops
In the menu bar, click Setup > Request shops.
This opens the Request Shops page.
(Optional) To display details of a request shop, click on the request shop in the list.
(Optional) You can perform the following actions:
You can display the request shop's shelves (see Displaying request shop shelves).
You can see who can request system entitlements from the request shop (see Displaying members of request shops).
To set up your own request shop solution, you can create request shops. Once created, you can customize these request shops as you wish (see Editing request shops).
To create a request shop
In the menu bar, click Setup > Request shops.
On the Request Shops page, click Create request shop.
In the Create new request shop pane, enter the main data for the new request shop.
|
Property |
Description |
|---|---|
|
Name |
Enter a full, descriptive name for the request shop. |
|
Description |
Enter a description for the request shop. |
|
Attestors |
Click Assign/Change and select an application role. Members of this application role can approve attestation cases affecting system entitlements that can be requested through this request shop. This setting is usual inherited by all the shelves that are assigned to this request shop and do not have an attestor. |
|
Approval policies |
Click Assign/Change and select the approval policies that control how approvers are determined if system entitlements are requested from this request shop in the Web Portal. This setting is usual inherited by all the shelves that are assigned to this request shop and do not have an approval policy. |
Click Create.
(Optional) Create shelves for the request shop (see Creating shelves for request shops). In the shelves, you can specify which system entitlements can be requested from the request shop (see Adding system entitlements to shelves).
(Optional) To specify who can request system entitlements from the request shop, add members to the request shop (see Adding members to request shops).
When you edit existing request shops, you can perform the following actions:
Edit request shop details (see Editing details of request shops)
Manage request shop shelves (see Managing request shop shelves)
Specify who can request system entitlements from request shops (see Managing access to requestable system entitlements in request shops)
Specify which system entitlements can be requested from request shops (see Managing requestable system entitlements in request shops)
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