Chat now with support
Chat with Support

Knowledge Base

Filter Your Results

Category

Community Discussions
Frequently Asked Questions (FAQs)
Technical Documentation
Knowledge Articles
Video Tutorials

Product Line

Access Management
Identity Governance
One Identity
Privileged Management
Data Protection
Database Management
Endpoint Systems Management
Enterprise Reporter
Foglight
Identity & Access Management
Identity as a Service
KACE
Log Management
Microsoft Platform Management
Migrator
NetVault
Performance Monitoring
Recovery Manager

Product

Active Roles
Identity Manager
One Identity Safeguard for Privileged Passwords
One Identity Safeguard for Privileged Sessions
See All

All Products

  • Active Roles
  • Active Roles On Demand
  • Defender
  • Identity Manager
  • Identity Manager Data Governance Edition
  • Identity Manager On Demand
  • Identity Manager On Demand - Starling Edition
  • One Identity Safeguard for Privileged Passwords
  • One Identity Safeguard for Privileged Sessions
  • ONELOGIN
  • Password Manager
  • Privilege Manager for Unix
  • Quick Connect for Active Directory
  • Quick Connect for AS400
  • Quick Connect for Base Systems
  • Quick Connect for Cloud Services
  • Quick Connect for RACF
  • Quick Connect Management Shell
  • Quick Connect Sync Engine
  • Safeguard Authentication Services
  • Safeguard for Privileged Passwords On Demand
  • Safeguard for Privileged Sessions On Demand
  • Safeguard for Sudo
  • Safeguard On Demand
  • Safeguard Privilege Manager for Windows
  • Safeguard Remote Access
  • Starling Cloud Assistant
  • Starling Connect
  • syslog-ng Open Source Edition
  • syslog-ng Premium Edition
  • syslog-ng Store Box
  • TPAM

Topic

Configuration
How To
Technical Solutions
Troubleshooting
Best Practices
Customer Service
Installation
License
Policy and Procedures

Subtopic

Administering Configs
Administration
Error Messages/Drop Codes
General
Administration Privileges
Administrative Access/Control
Back up and Recovery
Command Line Interface (CLI)
Configuration
Customization
Diagnostic Tools
Errors
Firmware
Firmware Upgrade/Restore
General Questions
Getting Started
Hardware
Import/Export
License
License Sharing
Logging/Captures
Obtain a product license
One-Touch Configuration
Other
Permissions/Account Access
Registration
Request New / Upgrade License
Requirements
Service Transfer/Replacement
Software/Utilities
Support Policies
System Requirements
System/Hardware issue

Book

Administration Guide
REST API Reference Guide
User Guide
Web Designer Web Portal User Guide
Administration Guide (AD LDS Edition)
Administration Guide for Connecting to a Universal Cloud Interface
Administration Guide for Connecting to Active Directory
Administration Guide for Connecting to Azure Active Directory
Administration Guide for Connecting to Exchange Online
Administration Guide for Connecting to Google Workspace
Administration Guide for Connecting to HCL Domino
Administration Guide for Connecting to LDAP
Administration Guide for Connecting to Microsoft Exchange
Administration Guide for Connecting to Oracle E-Business Suite
Administration Guide for Connecting to SAP R/3
Administration Guide for Connecting to SharePoint
Administration Guide for Connecting to SharePoint Online
Administration Guide for Connecting Unix-Based Target Systems
Administration Guide for Privileged Account Governance
Administrator Guide
Appliance Setup Guide
Attestation Administration Guide
Authentication Services for Smart Cards Administration Guide
Authorization and Authentication Guide
Configuration Guide
Deployment Guide
Duo Multi-Factor Authentication - Tutorial
Evaluation Guide
Identity Management Base Module Administration Guide
Installation Guide
inWebo Multi-Factor Authentication - Tutorial
IT Shop Administration Guide
macOS Administration Guide
Okta Multi-Factor Authentication - Tutorial
Operational Guide
Quick Start Guide
RADIUS Multi-Factor Authentication - Tutorial
Release Notes
Safeguard Desktop Player User Guide
Solutions Guide
Starling Two-Factor Authentication- Tutorial
Synchronization Service Administration Guide
Target System Synchronization Reference Guide
Technical Insight Guide
Upgrade Guide
Web Designer Reference Guide
Web Interface Administration Guide
Web Interface User Guide
Web Portal User Guide
YubiKey Multi-Factor Authentication - Tutorial
Filter Search Results

Search Knowledge Base by keyword

(Choose different product)



DateRelevanceViews Displaying 1-25 of 119808
Does Syslog-ng Store Box (SSB) supports Single Sign-on (SSO) (4374429)

Does Syslog-ng Store Box (SSB) supports Single Sign on (SSO)? Syslog-ng Store Box (SSB) supports Single Sign-on (SSO) from version 6.1 as OIDC is the supported method on SSB. But right now it suppo...

Product(s): syslog-ng Store Box
Last Updated On: 12/28/2023
NA rating | 1 views
FAQ
Is it possible to use Remote Connect plugin in Docker? (4371064)

Is it possible to use the Remote connect plugin inside Docker, to make a connection between a job server and a workstation?<br> At the time of writing (April 2023/1IM versions up to 9.1) this is no...

Product(s): Identity Manager
Last Updated On: 12/26/2023
NA rating | 236 views
FAQ
Multiple API Servers with different Configuration (4374375)

Global configuration overwrites the locally saved version and distributes the configuration to all API Servers.<br><br>“Save locally” is a temporary measure, and by design. ... This is why we’ve di...

Product(s): Identity Manager
Last Updated On: 12/20/2023
NA rating | 8 views
FAQ
Changes to VI_Attestation_AttestationPolicy_Recalculate in version 9.x (4370239)

In versions older than 9.x, that schedule was disabled by default.</p> ... <p>That was changed with Feature 34201, now the schedule &quot;Calculate attestation objects&quot; is active by default.</p>

Product(s): Identity Manager
Last Updated On: 12/1/2023
NA rating | 1 views
FAQ
Post-update checklist for Identity Manager On Demand (4374027)

This includes patching and upgrades of the platform to deliver enhancements and new capabilities into the future. ... <br><br>This document provides general information and activities which can be ...

Product(s): Identity Manager On Demand
Last Updated On: 11/16/2023
NA rating | 1 views
FAQ
How do you define a server from a licensing perspective? (4285189)

there needs to be a server license. ... All servers in an environment where some user could potentially log in, and execute QAS code, must be licensed individually. ... This usually corresponds to ...

Product(s): Safeguard Authentication Services
Last Updated On: 9/26/2023
NA rating | 341 views
FAQ
Synchronization is stuck in "Running" Status (4371801)

Options to clear a Synchronization stuck in &quot;Running&quot; status but with no jobs generated to the job queue. ... In the start-up configurations look for the button &#39;Reset&#39;. ... Try u...

Product(s): Identity Manager
Last Updated On: 9/14/2023
NA rating | 113 views
FAQ
Can attestation cases be recovered after deletion? (4372409)

Scenario : An attestation is run, it has completed (or been cancelled) and all records relating to it have been deleted in Identity Manager. ... But before the deletion/deactivation, a report was g...

Product(s): Identity Manager
Last Updated On: 9/1/2023
NA rating | 59 views
FAQ
Can Support assist with a walk-through of an upgrade? (4227697)

Can Support assist with a walk-through of an upgrade? ... No. Support can only assist if you have errors or issues during the upgrade process. ... Our Professional Services team can assist with upg...

Product(s): Password Manager
Last Updated On: 8/30/2023
NA rating | 364 views
FAQ
Do you have to uninstall Password Manager in order to upgrade? (4227888)

Do you have to uninstall Password Manager in order to upgrade? ... Due to changes in product versions, it is recommended to uninstall existing versions prior to installing the new version.

Product(s): Password Manager
Last Updated On: 9/6/2023
1 rating | 318 views
FAQ
How can you change which group has Active Roles admin rights? (4297932)

In the wizard that appears, specify the group that you want to have the Active Roles Admin rights.

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 522 views
FAQ
How can you change service account details, such as updating the password? (4290711)

From the Administration Service page in the Configuration Center main window, click Change in the Service account area. ... In the wizard that appears, supply the logon name and password of the dom...

Product(s): Active Roles
Last Updated On: 5/7/2023
1 rating | 513 views
FAQ
Is Windows 10 supported? (4314961)

Active Roles 7.0 supports Windows 10 for the Active Roles Console (MMC).

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 456 views
FAQ
How do you change the Active Roles database? (4295050)

In the wizard that appears, specify the SQL Server instance and the database you want the Administration Service to use, and choose the database connection authentication mode (Windows authenticati...

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 475 views
FAQ
How do you import Management History data? (4315826)

Please refer to feature guide for details.

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 447 views
FAQ
How can you check the status of the Administration service? (4217075)

On the Administration Service page in the Configuration Center main window, you can view the state of the Administration Service. ... Please refer to the Feature Guide for further details.

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 375 views
FAQ
What browsers are supported for Active Roles 7? (4227349)

What browsers are supported for Active Roles 7.x?

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 459 views
FAQ
How can you import configuration data? (4302552)

Please refer to feature guide for details.

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 344 views
FAQ
How do you start, stop or restart the Administration service? (4306568)

You can start, stop or restart the Administration Service by clicking the Start, Stop or Restart button at the top of the Administration Service page in the Configuration Center main window.

Product(s): Active Roles
Last Updated On: 5/7/2023
1 rating | 587 views
FAQ
Can I install multiple Authentication Services' licenses? (4285139)

Yes, multiple licenses can be installed. ... Each valid, unexpired license will be calculated towards the license count.

Product(s): Safeguard Authentication Services
Last Updated On: 5/7/2023
NA rating | 368 views
FAQ
Is there a command for checking if the client is working properly? (4295274)

Yes there is a command for checking if the client is working properly. ... <br><br>Please read <a href="https://support.quest.com/authentication-services/kb/60765" title="KB 60765" target="_blank">...

Product(s): Safeguard Authentication Services
Last Updated On: 5/7/2023
NA rating | 507 views
FAQ
CVE-2023-0286 impact on Syslog-NG PE and Syslog-ng Store Box (SSB) (4370893)

See details on NVD - CVE-2023-0286 (nist.gov) Syslog-NG PE and SSB are not impacted by CVE-2023-0286 as they do not utilize the functionality that is explicitly vulnerable. ... Neither Syslog-ng no...

Product(s): syslog-ng Premium Edition, syslog-ng Store Box
Last Updated On: 5/7/2023
NA rating | 317 views
FAQ
Safeguard for Privileged Passwords and CVE-2022-42889 (Apache Commons Text Vulnerability) (4369215)

Safeguard for Privileged Passwords does not use Apache Common Text, therefore is not affected by CVE-2022-42889.

Product(s): One Identity Safeguard for Privileged Passwords
Last Updated On: 5/7/2023
NA rating | 264 views
FAQ
Approval Escalation Email (4368799)

When emergency access is enabled, build an escalation notification contact list, by entering an email address or selecting To to choose an email address of a Safeguard for Privileged Passwords user.

Product(s): One Identity Safeguard for Privileged Passwords
Last Updated On: 5/7/2023
2 rating | 172 views
FAQ
What setting does SPS connection polices need for them to show up in SPP? (4369226)

In version 7, SPS connection policies will only show up in SPP if they meet certain requirements. ... <p><span class="uiOutputText" dir="ltr"> </span></p>

Product(s): One Identity Safeguard for Privileged Passwords, One Identity Safeguard...
Last Updated On: 5/7/2023
1 rating | 436 views
FAQ
Recommended Content
Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Contact Us
Technical Support
View All