Outlook Web Access 2007 & Active Roles Server Logout Issue with Cloud Access Manager (4259189)

When launching Outlook Web Access 2007 (OWA) or Active Roles Server from the Cloud Access Manager Landing page, then when later logging out it will also clear your Cloud Access Manager Session.

This occurs because these applications execute the following IE specific JavaScript during logout which clears ANY authenticated sessions and session cookies currently being used by the browser, not just those related to OWA or ARS (or CAM):

document.execCommand("ClearAuthenticationCache", false);

For example, if you are also signed into your GMail or Facebook account outside of Cloud Access Manager (CAM), then hit the OWA or ARS logout button, these sessions will also be terminated along with CAM. This only affects Internet Explorer; other browsers do not support this JavaScript command.

Workaround.

Browsers other than Internet explorer would not be effected in the same way as Internet Explorer.