Are the ActiveRoles Community Add-ons published at the ActiveRoles Marketplace supported by Quest Software Support?
Depending on the Add-on publisher, Quest Software Support may or may not be able to provide assistance with the Add-on.
Follow the steps below to check the supportablity of the Add-on.
An add-on containing the following values under Supportability tag is unsupported:
<Supportability id="2" description="ActiveRoles Community">
<Supportability id="0" description="None" />
<Supportability id="1" description="Quest Software" />
<Supportability id="2" description="ActiveRoles Community" />
<Supportability id="3" description="Publisher" />
|0||None||Specified in the Publisher tag|
|1||Quest Software||Quest Software Support|
Not supported by Quest Software Support. Post your question on the Add-on page at the ActiveRoles Marketplace.
|3||Publisher||Specified in the Publisher tag|