Return
-
Title
Unable to create Exchange mailboxes in ARS 6.9 -
Description
When trying to create an Exchange mailbox in ARS MMC or Web Interface, the following error is returened:
Administrative Policy returned an error.
Exchange Server-related operation failed.
Administration Service on ARSSERVER.domain.com is unable to connect to Exchange Server -
Cause
The ARS service account does not have enough permissions to create mailboxes in Exchange. -
Resolution
The ARS service account should be a member of the Organization Management group in Exchange to ensure the ARS functionality and management of Exchange tasks are available.