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Title
Password reset in Forgot My Password workflow issue when "Enforce password history" is enabled. -
Description
If Enforce password history option is used, the Forgot My Password workflow may set a temp password for a user and set User must change password at next logon option.
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Resolution
WORKAROUND:
Disable the Enforce password history option.This may be found in the Self Service Workflows, Forgot My Password and/or Manage My Passwords (See attached screen shot).STATUS:
Issue fixed in version 5.6.1. The latest version of Password Manager can be downloaded here. -
Change Request
TF00332104 -
Attachments
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Additional Information
It is not possible to set user’s password if it violates password history requirements (with "Enforce password history" option enabled). However, this error returns user to new password page and displays an error message. A definite error message cannot be provided, because we do not get exact response from AD. The same error can be caused by 3rd party password filter installed, and it is incorrect to provide a password history violation error.
