CAUSE 1:
Configuration error
CAUSE 2:
Complex website needing to use SAML will not work with Form fill
CAUSE 3 :
In versions below 7.0.1.4253, Product Defect 6128: Form fill credentials are not stored when the application URL contains a JSESSIONID cookie.
CAUSE 4:
In versions below 7.1.0, Product Defect 349351 - a trailing space breaks regex in filter property value
RESOLUTION 1:
For configuration issues, please review the following document: How to Configure Advanced Form Fill Authentication Guide
If you need assistance please open up a Service Request with support and include a database snapshot, screenshot of error, and screenshot of form config.
RESOLUTION 2:
Use SAML authentication
STATUS 3:
Defect 6123 fixed in One Identity Cloud Access Manager Hotfix release 7.0.1.4253 or higher
STATUS 4:
Defect 349351 fixed in One Identity Cloud Access Manager 7.1.0 or higher
WORKAROUND:
Remove the space in the field
RESOLUTION 3 &4 :
If you are on version lower than 8, upgrade to the latest One Identity Cloud Access Manager release
Click here for latest downloads
Please refer to the release notes here
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