The runcleancerts.reg file can be found in the attached archive - runcleancerts.zip.
2. Log in to the ‘Cloud Access Manager Administration (fallback login)’ via the shortcut on the Desktop.
3. Navigate to ‘Settings’ – ‘Show Advanced Settings’ – ‘Maintenance mode’ and check ‘Enable Maintenance Mode’
4. Run the 7.1 HF1 installation following the on screen instructions.
Quest Software does not provide support for problems that arise from improper modification of the registry.
The Windows registry contains information critical to your computer and applications.
Make sure you back up the registry before modifying it.
For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support