AR Server resetting user accounts to expire in November 1999
When users are attempting to reset passwords or unlock user accounts via the web interface in the ActiveRoles Server environment the accounts will be set to expire in November 1999. This occurs randomly and with several accounts at different locations at around the same time.
This is caused by internal scripts in ActiveRoles Server not responding in a short enough time during password resets. This is usually caused by a lack of resources such as memory and or CPU available to the Administration Service.
Allocate more resources directly to the affected server that is hosting the ActiveRoles Server Administration Service.