1. Enable Authentication Services API debug by adding the following line to the apache / http conf file (e.g. /etc/httpd/conf/httpd.conf)
2. Restart httpd or apache.
3. Edit the System logger configuration file to capture debug.
The name of the file, location, and setting may vary. Please refer to the operating system vendor for more information.
For example on Redhat Linux you need to edit /etc/rsyslog.conf
Add the following line:
4. Create the log file:
# touch /tmp/mav_API_debug.log
5. Restart the syslog daemon.
e.g. service restart rsyslog
6. Reproduce the issue.
7. Send in the /tmp/mav_API_debug.log for review by Technical Support.
Further details of the AuthVasApiDebugLevel option can be found in the Mod_auth_vas Installation guide