Return
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Title
New Office 365 User Domain and Licensing Page is Either Blank or the Options are Grey -
Description
After the Install of the ActiveRoles Server Add-on for Office 365, the New User Wizard in the ActiveRoles Server Web Interface either show's no options or the options are Grey and non selectable for either the Domain or License Assignment Page. See Screenshot: Grey Licenses and Empty Domain -
Cause
The Provision Policy step for ActiveRoles Server Add-on for Office 365 is not configured correctly. -
Resolution
- Properly configure the Office 365 - User Domain and Licensing Restrictions Policy in the user Provisioning Policy. See screenshots: Policy and Provision Policy
If the options remain blank during the policy configuration follow this solution: ARS Add On for Office 365 License and Domain Provision Policy Options are Empty
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