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New Office 365 User Domain and Licensing Page is Either Blank or the Options are Grey
Description
After the Install of the ActiveRoles Server Add-on for Office 365, the New User Wizard in the ActiveRoles Server Web Interface either show's no options or the options are Grey and non selectable for either the Domain or License Assignment Page. See Screenshot: Grey Licenses and Empty Domain
Cause
The Provision Policy step for ActiveRoles Server Add-on for Office 365 is not configured correctly.
Resolution
Properly configure the Office 365 - User Domain and Licensing Restrictions Policy in the user Provisioning Policy. See screenshots: Policy and Provision Policy
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Active Roles
6.9, 6.8
Topic(s):
Configuration, How To, Troubleshooting
Article History:
Created on: 9/24/2014 Last Update on: 3/7/2017
Author:
Darryl Johnson
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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