ArError2501_6 "Critical error occurred upon starting Active Roles Administration Service." found in DS Log file (147142)

ArError2501_6 "Critical error occurred upon starting Active Roles Administration Service." found in DS Log file

The Active Roles Server is not accessible from either the MMC snap-in or the Web Interface.

The Administration Service is unable to start because the encryption key is missing from the Active Roles database.

This can be the result of database corruption or incorrect modification.

This issue may be resolved by restoring the entire SQL database from a SQL backup file.

It is also possible to restore the encryption key from a backup file or to reset it.

To restore the encryption key from a backup file:

1. Navigate to Start | All Programs | One Identity Active Roles 7.0 and click on "Active Roles 7.0 Management Shell".
2. Use the Restore-AREncryptionKey cmdlet to restore the key from the backup.

To reset the encryption key:

1. Navigate to Start | All Programs | One Identity Active Roles 7.0 and click on "Active Roles 7.0 Management Shell".
2. Use the Reset-AREncryptionKey cmdlet to create a new encryption key.

For information about the *-AREncryptionKey cmdlets see Help for Active Roles Management Shell.

Full error message as follows: Critical error occurred upon starting Active Roles Administration Service. Details: Encryption keys for current Active Roles Administration Service not found in the database.