Return
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Title
"IT Shop" is not available under "My Data" in Manager -
Description
"My Data" has been enabled in Manager as per the following KB article, How to remove products assigned through IT Shop?
However, "IT Shop" is not available under "My Data" in Manager. -
Cause
The logged in user has no access to any IT Shop. -
Resolution
If "IT Shop" is not available under "My Data" in Manager then the logged in account is not meeting the conditions specified in Designer:
- User Interface | expand User interface navigation
- Select Manager then expand "Front-end application navigation" and select "My Data" from that list.
The different nodes all have conditions. For MyMenu.ITShop the condition is:
UID_Person='%UserUID%' and len('%UserUID%')>0and ( dbo.QER_FGIPWOOrderPerson ('%UserUID%', null, null, null, null) = 1orexists (select top 1 1 from QER_VITShopDecisionPerson where UID_Person='%UserUID%'))
This should be tested for the UID_Person of the account logging in to Manager, e.g.:
Select * from Person where UID_Person='8ec427d8-b45d-4b36-b0ae-5c7a24db7399' and len('8ec427d8-b45d-4b36-b0ae-5c7a24db7399')>0and ( dbo.QER_FGIPWOOrderPerson ('8ec427d8-b45d-4b36-b0ae-5c7a24db7399', null, null, null, null) = 1orexists (select top 1 1 from QER_VITShopDecisionPerson where UID_Person='8ec427d8-b45d-4b36-b0ae-5c7a24db7399'))
This should return a result. As should each of the embedded "selects".
If no result is returned then the logged in user has no access to an IT Shop. Please refer to the IT Shop guide on how to configure a customer node: Setting Up a Customer Node.