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Non ascii characters can not be copy and pasted into a RDP PSM session
Description
Non ascii characters cannot be copy and pasted into a PSM session. The clipboard is truncated when pasting text with special / non-ascii characters into the RDP session.
When pasting text from the users workstation into the PSM session if the text contanis umlauted characters (eg. äöü) or special characters (eg äöü¥∞߉ˆ¸ƒ‹÷) or en dash (–). Only the text until the special character is pasted into the RDP session.
For example, if "Start ä End" is attempted to be pasted into the PSM session only "Start " will be pasted.
Transferring the same text from the PSM session to the user workstation (ie. PSM Session -> Clipboard -> Local Desktop) works fine with non-ascii characters.
Resolution
WORKAROUND
In 2.5.916 and below only standard printable ASCII / ISO-8859-1 characters can be pasted into the PSM session.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
TPAM
2.5.916, 2.5.915, 2.5.914
Topic(s):
Best Practices
Article History:
Created on: 5/20/2015 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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