When the Offline Password Reset option is enabled in the Forgot Password workflow and the challenge code is entered, the following error is displayed:
"The specified directory service attribute or value does not exist"
This error results from the Offline Password setting not being configured in the GPO on the Domain Controllers (DCs). This issue will persist until the configurations are enabled in the GPO on the DCs. Please find attached a screen shot for your reference.
Please refer to the Password Manager Admin Guide for all of the requirements and settings that need to be configured.