Return
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Title
Password for an account is being changed while it is still in use. -
Description
A user checked out a password for an account and the request period was for 10 hours. Part way through the request period, the user was no longer able to login with the initial password and it was discovered that the password was now different. How can we prevent the password from being changed while it is still in use? -
Resolution
On the Management tab for the Account in question, there is a check box for:
"Do not automatically change the password while a release is active"
This check box should be selected if you do not want the password to be changed (for any reason) while it is in use.