Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
How to rename the predefined service categories in IT Shop?
Description
Is it possible to rename the predefined service categories such as the "Distribution lists" and "Security groups", etc. in IT Shop?
Resolution
The default service category names cannot be modified. When attempting to create custom groups which conflict with default names, this will result in the error “There is already an object using this alternate key”.
It is possible to customize the logic for the default groups and use these default groups for "special needs".
Here are the overview steps:
1. Create the custom define product group which has to be used for the “special needs”.
2. Copy the mentioned process “VI_ADS_ADSGroup_Publish_to_ITShop”.
3. In the copied process, modify the step “Create AccProduct” - the parameter “val_UID_AccProductGroup” should be modified to the below:
' If the AD group has a specific attribute use a custom defined product group
' In the example we use 'ExtensionAttribute1'
If $ExtensionAttribute1:Text$ = "SpecificValue" Then
' use a custom defined ProductGroup
' We could use the UID of the group, disadvantage: the uid is different in every database
' that's why we search for the uid by the name - the name is the same everywhere
Dim f as ISqlFormatter = Connection.SqlFormatter
Value = connection.GetSingleProperty("AccProductGroup", "UID_AccProductGroup", _
f.Comparison("Ident_AccProductGroup", "TheNameOfYourGroup", ValType.String, CompareOperator.Equal, FormatterOptions.IgnoreCase))
Else
If $IsDistributionGroup:Bool$ Then
' here we can use the UIDs directly because they are the same in every db
Value = "DEFAULT_ACCPRODUCTGROUP_ADDLIST"
Else
Value = "DEFAULT_ACCPRODUCTGROUP_ADSECGROUPS"
End If
End If
To place the products in specific service catalog objects based on the properties of corresponding AD groups (i.e. Name, Domain, canonicalName, extensionAttribute8 and etc.) is to create a new process for ADSGroup, Update event. The generation condition for the process is when one of the properties (Name, Domain, canonicalName , extensionAttribute8 etc.) is being changed. For Example:
If $cn$ <> $cn[o]$ _<
or $CanonicalName$ <> $CanonicalName[o]$ _
or $ExtensionAttribute8:Text$ <> $ExtensionAttribute8[o]:Text$ Then
Value = True
End If
After that, an update job needs to be added to the process which will change the UID_AccProductGroup for the AccProduct of the ADSGroup.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Identity Manager
6.1.4, 6.1.3, 6.1.2, 6.1.1, 6.1
Topic(s):
How To, Best Practices, Configuration
Article History:
Created on: 2/17/2016 Last Update on: 3/3/2017
Author:
Ken Eio
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to One Identity Support
You can find online support help for*product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The One Identity Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.