How to gather Web Interface logging for Active Roles 7.0 (188756)

Before you begin

• Make sure you enable diagnostic logging only when you are ready to reproduce the issue.
• Reproduce the issue in ARS Web Interface with the diagnostic logging enabled.
• Disable diagnostic logging right after reproducing the issue. This will prevent the log file from overgrowing.
• Leaving any type of logging enabled will noticeably degrade system performance.

Log files location:

Once Active Roles Web Interface diagnostic logging is enabled, a separate diagnostic log file will be generated for each Active Roles web site in its own subfolder at the following path:

• C:\Program Files\Dell\Active Roles\7.0\Web\Public\Log\Default Web Site

To enable Active Roles Web Interface logging:

1. In Windows Explorer, navigate to the Active Roles installation folder which defaults to the following:
2. C:\Program Files\Dell\Active Roles\
3. In the installation folder, navigate to the following subfolder:
4. C:\Program Files\Dell\Active Roles\7.0\Web\Public
5. Locate the file named web.nlog and open it with the Windows notepad application
6. In the web.nlog file locate the word: "Fatal"
7. Replace it with this tag: "Debug"
8. Save the changes
9. Restart Internet Information Services (IIS)

To disable Active Roles Web Interface logging:

1. In Windows Explorer, navigate to the Active Roles Server installation folder which defaults to the following:
   C:\Program Files\Dell\Active Roles\
2. In the installation folder, navigate to the following subfolder:
   C:\Program Files\Dell\Active Roles\7.0\Web\Public
3. Locate the file named web.nlog and open it with the Windows notepad application
4. In the web.nlog file locate the word: "Debug"
5. Replace it with this word: "Fatal"
6. Save the changes
7. Restart Internet Information Services (IIS)