When utilizing the Data Importer or a custom data import script, special characters appear incorrectly after users are uploaded to Manager.
The reason why special characters may appear wrong is due to an incorrect encoding setting selected during a data import or a script generated with the Data Importer.
Incorrect script generated with Data Importer:
Incorrect setting configured within Data Importer:
To ensure data is imported correctly, please change the file encoding to utf-8.
Correct script generated with Data Importer:
Correct setting configured with Data Importer: