You have written customizations for the web portal, for example for password resets. For this purpose you load the person object, all LDAPAccounts and all UNSAccounts. It all works, but because of the authentication type "Employee Role-based", there are comprehensive calculations on the database, which might be to long.
This is a product defect (VPR#25095, VPR#25099, VPR#25102,VPR#25103)
This will be fixed on a future release of the product. If you require this immediately corrected, please contact support for a hotfix referencing VPR#25095, VPR#25099, VPR#25102,VPR#25103.